What are the check-in and check-out times at Pan Pacific Orchard?
Check-in is at 15:00 and check-out is at 12:00.
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Pan Pacific Orchard, Singapore
227US$
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Key details
About the Hotel
10 Claymore Road,
Singapore,
Singapore,
229540,
- Close to Orchard Road shopping belt
Perfect
8.8
9.0
4.3
4.2
Loved by guests
"We like the newly released hotel and its concept of design which splits the space to forest, beach, garden and cloud by levels."
"The pool area is one of the most stunning hotel pools you will find."
"The breakfast had an amazing spread and the manager Yusof and the chef are impeccable, food were amazing for hotel standard."
Pan Pacific Orchard offers
Rooms & Amenities
Luxuriously outfitted rooms and suites at Pan Pacific Orchard provide unblocked views of the surrounding greenery and cityscape. Guests can select from options like the
Dining Options
Dining at Pan Pacific Orchard is highlighted by the
Leisure & Services
The hotel features an
Location & Transportation
Pan Pacific Orchard is located near several key landmarks, including Orchard MRT station,
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pacific Club Balcony Loft
2 persons
30 m²
1 King-size bed
Shower
Coffee machine
room details
Pacific Club Balcony King
2 persons
30 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Two Bedroom
2 persons
54 m²
2 Single beds or 1 Queen-size bed
Shower
Coffee machine
room details
Premier Two Bedrooms
2 persons
55 m²
2 Single beds or 1 Queen-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Full body massage
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Savor a delightful array of culinary offerings at Pan Pacific Orchard, where Mediterranean and Peruvian influences meet local flavors in inviting settings. Whether starting the day with a hearty breakfast or enjoying an exquisite lunch and dinner, guests can indulge in vibrant dishes crafted with care and creativity.
Mosella Breakfast
International with local and vegetarian options
Ambiance
Family-friendly and modern
Key Offerings
Enjoy a refreshing breakfast featuring vegetarian and gluten-free selections, perfect for fueling the day ahead.
Reservation
no
06:00 - 10:00, daily
Mosella Specialty Restaurant
Mediterranean and Peruvian
Ambiance
Family-friendly and modern
Key Offerings
Delight in small Mediterranean plates with a twist of Peruvian flair, offering a unique dining experience that celebrates diverse culinary traditions.
Reservation
yes
10:00 - 23:00, daily
Location
10 Claymore Road,
Singapore,
Singapore,
229540,
Map view
10 Claymore Road,
Singapore,
Singapore,
229540,
City landmarks
Botanical Garden
Singapore Botanic Gardens
1.4
km
Mall
ION Orchard
650 m
Garden
National Orchid Garden
2.4
km
Garden
Gardens by the Bay
4.7
km
Gallery
National Museum of Singapore
2.4
km
Mall
Ngee Ann City
1.1
km
Landmark
ION Sky
650 m
Mall
Orchard Gateway
1.5
km
Shopping Area
The Centrepoint
1.6
km
Park
Fort Canning Park
2.4
km
Landmark
The Istana
1.5
km
Mall
313@Somerset
1.6
km
Mall
Mandarin Gallery
1.2
km
Landmark
Cathay Cineleisure Orchard
1.6
km
Shopping Area
Great World City
1.8
km
Nearby
Mall
Far East Shopping Centre
390 m
Mall
Scotts Square
320 m
Emerald Hill Rd
Emerald Hill
420 m
Shopping Area
Forum The Shopping Mall
210 m
2 Orchard Turn #05-01 ION Orchard ION Orchard
The Grande Whisky Collection
440 m
Museum
MAD Museum of Art & Design
430 m
Gallery
Opera Gallery Singapore
440 m
Shopping Area
Palais Renaissance
110 m
Shopping Area
Shaw House and Centre
290 m
10 Claymore Hill American Club
The American Club Singapore
270 m
Mall
Wheelock Place
320 m
Gallery
Pop and Contemporary Fine Art
130 m
Shopping Area
Delfi Orchard
180 m
Mall
Tanglin Shopping Centre
380 m
10 Scotts Road Grand Hyatt Singapore Damai Spa
Hyatt Damai Spa
380 m
Restaurants
PS.Cafe at Palais Renaissance
70 m
390 Orchard Road Palais Renaissance
Fat Fish Steamboat
110 m
1 Claymore Drive #02-01 Orchard Tower Rear Block Apartment Orchard Tower
Harry's Claymore
50 m
1 Claymore Drive Orchard Tower Rear Block Apartment Unit 01-05
Muddy Murphy's Irish Pub
170 m
442 Orchard Road Orchard Hotel Singapore #01-02 to 05 Claymore Connect
California Pizza Kitchen
160 m
442 Orchard Road Orchard Hotel Singapore 01-18 Claymore Connect
Jewel Coffee at Claymore Connect
90 m
442 Orchard Road Orchard Hotel Singapore #01-01
Sushi Kimura
250 m
390 Orchard Road Palais Renaissance #01-07 Palais Renaissance
P. Bistro
250 m
142 Owen Road 2nd branch is at basement Palais Renaissance Orchard Road.
Explore Singapore
Explore Orchard Road
ION Orchard
8-minute walk
A premier shopping destination featuring luxury brands, dining options, and the ION Sky observation deck with panoramic views.
Singapore Botanic Gardens
17-minute walk
A UNESCO World Heritage site home to lush greenery, the iconic National Orchid Garden, and free admission to various areas.
National Museum of Singapore
25-minute walk
Singapore's oldest museum showcasing the nation's history and culture through engaging exhibitions and guided tours.
Gardens by the Bay
13-minute drive
Famous for its futuristic gardens, including Supertree Grove and the Cloud Forest, with stunning nightly light shows and exhibitions.
PS.Cafe at Palais Renaissance
1-minute walk
A chic cafe known for its artisan dishes, delicious desserts, and a lovely ambiance; ideal for casual dining or brunch. Reservations recommended.
Fat Fish Steamboat
2-minute walk
A vibrant spot specializing in steamboat dining with fresh ingredients for a communal and interactive meal experience.
California Pizza Kitchen
2-minute walk
Famed for its innovative pizzas and fresh salads in a casual environment; gluten-free options available.
Muddy Murphy's Irish Pub
3-minute walk
An inviting Irish pub offering hearty meals, a wide selection of beers, and live sports events in a laid-back atmosphere.
Cathay Cineleisure Orchard
20-minute walk
A popular cinema with the latest movies, equipped with lively restaurants and arcade games, perfect for a family outing.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Benjamin
United Kingdom,
March
2025
7.0/10
I recently stayed at Pan Pacific Orchard and had a mixed experience. The hotel itself is lovely with comfortable beds and a nice breakfast buffet, but the service was lacking and the room had several issues that detracted from my stay. Overall, it felt like the hotel needs some more time to iron out the kinks.
Rooms
5.0
The room was quite small, and I encountered several issues, including a noisy air conditioning unit and poor water pressure in the bathroom. The lack of clean water bottles was also disappointing.
Service
5.0
The staff at check-in were not particularly friendly and seemed disorganized. I had to push to have some basic requests met, which made the experience feel unwelcoming.
Location
7.0
The location is quite good, right at the heart of Orchard Road with easy access to shopping and dining. However, navigating the area can be a bit tricky due to the underpasses.
Dining
6.0
The breakfast buffet was nice with a decent variety, but the absence of late-night kitchen service was a letdown, considering the expectations from a 5-star hotel.
Facilities
6.0
The overall facilities like the pool looked great, but the limited poolside service and amenities were not proportional to the size of the hotel.
Henry
United Kingdom,
February
2025
5.0/10
My stay at Pan Pacific Orchard was a mixed bag. The hotel building is stunning and my room was comfortable, but there were some service hiccups. The pool area had no staff present, and I had to wait a long time just to order a drink. Additionally, I encountered some issues with credit card payments, which was inconvenient. Overall, it's a gorgeous hotel with great potential, but some systems need fine-tuning. 🌟🍹
Rooms
8.0
My room was spacious and offered a rainfall shower head, with a large balcony overlooking the pool. It was clean and comfortable, though I faced some issues with inventory not being replenished during my stay.
Service
6.0
While the staff were genuinely friendly and tried their best to assist me, I experienced delays due to a lack of support at the pool bar and minor issues with room services.
Location
9.0
The location was excellent, just off Orchard Road, making it easy to explore nearby shopping and dining options. It felt central and convenient for transportation.
Dining
7.0
The dining options were decent, but I found the room service menu limited considering the size of the hotel. The breakfast spread could also use more variety.
Facilities
7.0
The facilities were impressive, particularly the swimming pool design. However, some areas, like the sauna, were not operational yet, which was disappointing.
Herbert
United Kingdom,
January
2025
6.6/10
My stay at Pan Pacific Orchard in Singapore was quite the experience. The hotel architecture is stunning, cradled in greenery and offering a unique atmosphere. yet several aspects dampened my overall enjoyment. While the room design was impressive, the size proved to be a drawback, and service fell short, particularly during check-in and at breakfast.
Rooms
6.0
The room design and view were amazing, but the size felt cramped. and I struggled with storage space for my luggage. The bed was very comfortable though, which made sleeping easy.
Service
5.0
The reception experience was frustratingly slow, taking nearly 40 minutes for check-in, which isn't ideal after a long flight. While some staff were friendly, the overall service left something to be desired, especially during breakfast.
Location
8.0
The location is perfect for those wanting to shop along Orchard Road, and public transport options are accessible. which made getting around town quite convenient.
Dining
6.0
Breakfast options were limited and didn't quite meet my expectations for a five-star hotel. although I did appreciate the high quality of the food when I opted for the Club Lounge breakfast.
Facilities
7.0
The hotel itself is well-equipped, with a clean gym and beautiful pool area. I enjoyed the atmosphere, but I did find the noise from the mini fridge disruptive during my stay.
Jessie
United Kingdom,
November
2024
7.4/10
My stay at Pan Pacific Orchard was full of ups and downs. The modern design of the hotel is striking, with its spacious outdoor areas offering a refreshing escape. However, I found the overall service lacking, particularly at check-in. While the location is fantastic, close to Orchard Road and various malls, the room performance and dining options fell short of my expectations.
Rooms
6.0
I stayed in the Garden Terrace Suite, which featured tall ceilings and a decent view from the terrace. but I was disappointed by the lack of proper workspace and the terrace felt more like an extension of the room than a real outdoor space.
Service
5.0
The service was inconsistent throughout my stay. The check-in process was slow, and I felt that my requests were not fully appreciated, especially with a baby in tow. Room service sometimes left cups uncollected, and staff seemed overwhelmed during breakfast.
Location
8.0
The hotel's location is excellent. just a short walk from Orchard MRT station and surrounded by shopping options. It felt vibrant yet slightly removed from the noise of the main areas.
Dining
6.0
I was looking forward to the breakfast, but the service felt haphazard, with limited choices. The juices were not fresh, and I often found myself waiting for staff to take orders at breakfast.
Facilities
6.0
Facilities like complimentary laundry and room service were appreciated. However, I noticed that the amenities in the room weren't consistently replenished, leading to some inconvenience during my stay.
Jessica
United Kingdom,
October
2024
5.0/10
I recently stayed at the Pan Pacific Orchard for a good 9-day holiday. The hotel's location is perfect, just a short walk from Orchard Road, and the staff made my experience truly nice. While the Cloud Terrace suite was beautiful and equipped with smart tech, I found the storage a bit lacking for a longer stay. Overall, I had a wonderful time, particularly appreciating the excellent service from the team during a medical emergency.
Rooms
9.0
My Cloud Terrace suite was bright and well-equipped, although storage could be improved for long stays.
Service
10.0
The staff here are exceptionally kind and attentive, especially during a medical emergency when they went above and beyond to help.
Location
9.0
The hotel is conveniently located just a stone's throw from Orchard Road, making dining and shopping very accessible.
Dining
8.0
The breakfast buffet offered a wide selection of delicious dishes, although I preferred the more extensive options at Mozzella over the Pacific Lounge.
Facilities
8.0
The hotel features a lovely pool area and a well-equipped gym; however, I wish I had more time to relax by the pool.
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Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs S$ 58 per person per day.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Thai
Year renovated:
2008
Number of floors:
23
Number of rooms:
341
FAQs
About Pan Pacific Orchard
How far is Pan Pacific Orchard from ION Orchard Mall?
The hotel is a 10-minute walk, approximately 800 m, from ION Orchard Mall.
Is parking available at Pan Pacific Orchard?
Complimentary parking is available for in-house guests at the hotel's basement parking.
What dining options are there at Pan Pacific Orchard?
On-site dining includes the Mosella restaurant and Florette, a champagne and oyster bar.
What room amenities are provided at Pan Pacific Orchard?
Rooms feature air conditioning, flat-screen TVs with international channels, minibars, and Nespresso coffee makers.
What are some attractions near Pan Pacific Orchard?
Nearby attractions include the Singapore Botanic Gardens (1 km), Little India (2 km), and Orchard Road's shopping belt (800 m).
Does Pan Pacific Orchard have a pool?
The hotel features an outdoor swimming pool with a poolside snack bar.
Does Pan Pacific Orchard offer spa services?
Yes, the St. Gregory Spa offers luxury treatments exclusively for hotel guests.
Which languages are spoken by the staff at Pan Pacific Orchard?
The primary language spoken by the staff is English.
Are there any special services for business travelers at Pan Pacific Orchard?
Business travelers can utilize the hotel's business center equipped with broadband Internet access and workstations.
What is the nearest airport to Pan Pacific Orchard?
Changi Airport is approximately 23 km away from the hotel.
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