Pan Pacific Orchard | Singapore ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

10 Claymore Road, Singapore, Singapore, 229540

“The location was perfect, close to shopping and transport options.”view full review

Pan Pacific Orchard is a 5-star hotel offering luxury accommodations with breathtaking views of lush gardens and the dynamic cityscape. This family-friendly hotel features a variety of dining options and a range of leisure facilities, including a swimming pool and a spa, making it a versatile choice for both leisure and business travelers.

Rooms & Amenities

Each of the 206 modern rooms at Pan Pacific Orchard features sophisticated designs and amenities such as a mini-bar, air conditioning, and a flat-screen TV. Guests can choose from various room types, including the Cloud Terrace Suite, which boasts a spacious balcony and rain shower with stunning views.

Dining Options

Dining options include Mosella, an award-winning Mediterranean restaurant, and Florette, a champagne and oyster bar offering a scenic view of the city. Guests can enjoy a buffet breakfast at Mosella, while private dining is available in The Chairman's Lounge.

Leisure Facilities

Leisure facilities at Pan Pacific Orchard include a 22m outdoor swimming pool, St Gregory Spa, and well-equipped indoor and outdoor gyms. The Pacific Club Lounge provides exclusive access and amenities such as all-day refreshments and evening cocktails.

Business & Location

A business center with broadband Internet access and multiple workstations is also available for corporate guests. Pan Pacific Orchard is well-connected by public transport, with Orchard MRT station just an 8-minute walk away and nearby landmarks including ION Orchard Mall and the Singapore Botanic Gardens, a UNESCO World Heritage site.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pacific Club Balcony Loft

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Pacific Club Balcony King

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Deluxe Two Bedroom

Max:

2 persons

585 sq. feet

Bed options:

2 Single beds or 1 Queen-size bed

Pool view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Singapore 1.7 mi

Airports

Changi (SIN) 14.5 mi

Train

Promenade MRT Station 2.4 mi

Tanjong Pagar KTM Railway Station 2.5 mi

Underground

Orchard1700 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Breakfast

“The breakfast buffet at Pan Pacific Orchard was absolutely unbelievable. It featured a wide range of options, from Western cuisine to Asian and Indian dishes. I was pleasantly surprised by the high-quality food available, making it a highlight of my stay.” view full review

Modern and Comfortable Room

“I stayed in a Beach Terrace Balcony King room, and it was fine. The room was spacious, stylishly decorated, with an enclosed balcony that could be opened for a refreshing breeze. It was the perfect spot to relax after a long day.” view full review

Luxurious Bathroom Experience

“The bathroom in my suite was simply luxurious with a sprawling layout that included a huge bathtub, twin sinks, and a separate shower. It was a perfect retreat where I could unwind and enjoy some privacy.” view full review

Inviting Pool Area

“The pool area on level 5 had a beautiful beach theme, creating an inviting atmosphere for relaxation. Although I didn't swim much, lounging by the poolside with a cocktail was a good experience, and it provided a perfect place to unwind.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Full body massage
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

10 Claymore Road, Singapore, Singapore, 229540

Map view

10 Claymore Road, Singapore, Singapore, 229540

City landmarks

Botanical Garden

Singapore Botanic Gardens

4600 ft

Mall

ION Orchard

2200 ft

Garden

National Orchid Garden

1.5 mi

Garden

Gardens by the Bay

2.9 mi

Gallery

National Museum of Singapore

1.5 mi

Mall

Ngee Ann City

3500 ft

2 Orchard Turn Level 4 Ion Orchard Level 55/56

ION Sky

2200 ft

Mall

Orchard Gateway

5000 ft

Shopping Area

The Centrepoint

5200 ft

Park

Fort Canning Park

1.5 mi

68 Orchard Road Plaza Singapura

The Istana

4900 ft

Mall

313@Somerset

1.0 mi

Mall

Mandarin Gallery

4000 ft

8 Grange Road Cathay Cineleisure Orchard

Cathay Cineleisure Orchard

1.0 mi

Shopping Area

Great World City

1.1 mi

Nearby

Mall

Far East Shopping Centre

1300 ft

Mall

Scotts Square

1100 ft

Emerald Hill Rd

Emerald Hill

1400 ft

Shopping Area

Forum The Shopping Mall

700 ft

2 Orchard Turn #05-01 ION Orchard ION Orchard

The Grande Whisky Collection

1500 ft

Museum

MAD Museum of Art & Design

1500 ft

Gallery

Opera Gallery Singapore

1500 ft

Shopping Area

Palais Renaissance

400 ft

Shopping Area

Shaw House and Centre

1000 ft

10 Claymore Hill American Club

The American Club Singapore

900 ft

Mall

Wheelock Place

1100 ft

Gallery

Pop and Contemporary Fine Art

500 ft

Shopping Area

Delfi Orchard

600 ft

Mall

Tanglin Shopping Centre

1300 ft

10 Scotts Road Grand Hyatt Singapore Damai Spa

Hyatt Damai Spa

1300 ft

Restaurants

PS.Cafe at Palais Renaissance

300 ft

390 Orchard Road Palais Renaissance

Fat Fish Steamboat

400 ft

1 Claymore Drive #02-01 Orchard Tower Rear Block Apartment Orchard Tower

Harry's Claymore

200 ft

1 Claymore Drive Orchard Tower Rear Block Apartment Unit 01-05

Muddy Murphy's Irish Pub

600 ft

442 Orchard Road Orchard Hotel Singapore #01-02 to 05 Claymore Connect

California Pizza Kitchen

600 ft

442 Orchard Road Orchard Hotel Singapore 01-18 Claymore Connect

Jewel Coffee at Claymore Connect

300 ft

442 Orchard Road Orchard Hotel Singapore #01-01

Sushi Kimura

900 ft

390 Orchard Road Palais Renaissance #01-07 Palais Renaissance

P. Bistro

900 ft

142 Owen Road 2nd branch is at basement Palais Renaissance Orchard Road.

Reviews and Ratings

Reviews from guests about their experience.

Benjamin

United Kingdom, March 2025

7.0/10

I recently stayed at Pan Pacific Orchard and had a mixed experience. The hotel itself is lovely with comfortable beds and a nice breakfast buffet, but the service was lacking and the room had several issues that detracted from my stay. Overall, it felt like the hotel needs some more time to iron out the kinks.

Rooms

5.0

The room was quite small, and I encountered several issues, including a noisy air conditioning unit and poor water pressure in the bathroom. The lack of clean water bottles was also disappointing.

Service

5.0

The staff at check-in were not particularly friendly and seemed disorganized. I had to push to have some basic requests met, which made the experience feel unwelcoming.

Location

7.0

The location is quite good, right at the heart of Orchard Road with easy access to shopping and dining. However, navigating the area can be a bit tricky due to the underpasses.

Dining

6.0

The breakfast buffet was nice with a decent variety, but the absence of late-night kitchen service was a letdown, considering the expectations from a 5-star hotel.

Facilities

6.0

The overall facilities like the pool looked great, but the limited poolside service and amenities were not proportional to the size of the hotel.

Henry

United Kingdom, February 2025

5.0/10

My stay at Pan Pacific Orchard was a mixed bag. The hotel building is stunning and my room was comfortable, but there were some service hiccups. The pool area had no staff present, and I had to wait a long time just to order a drink. Additionally, I encountered some issues with credit card payments, which was inconvenient. Overall, it's a gorgeous hotel with great potential, but some systems need fine-tuning. 🌟🍹

Rooms

8.0

My room was spacious and offered a rainfall shower head, with a large balcony overlooking the pool. It was clean and comfortable, though I faced some issues with inventory not being replenished during my stay.

Service

6.0

While the staff were genuinely friendly and tried their best to assist me, I experienced delays due to a lack of support at the pool bar and minor issues with room services.

Location

9.0

The location was excellent, just off Orchard Road, making it easy to explore nearby shopping and dining options. It felt central and convenient for transportation.

Dining

7.0

The dining options were decent, but I found the room service menu limited considering the size of the hotel. The breakfast spread could also use more variety.

Facilities

7.0

The facilities were impressive, particularly the swimming pool design. However, some areas, like the sauna, were not operational yet, which was disappointing.

Herbert

United Kingdom, January 2025

6.6/10

My stay at Pan Pacific Orchard in Singapore was quite the experience. The hotel architecture is stunning, cradled in greenery and offering a unique atmosphere. yet several aspects dampened my overall enjoyment. While the room design was impressive, the size proved to be a drawback, and service fell short, particularly during check-in and at breakfast.

Rooms

6.0

The room design and view were amazing, but the size felt cramped. and I struggled with storage space for my luggage. The bed was very comfortable though, which made sleeping easy.

Service

5.0

The reception experience was frustratingly slow, taking nearly 40 minutes for check-in, which isn't ideal after a long flight. While some staff were friendly, the overall service left something to be desired, especially during breakfast.

Location

8.0

The location is perfect for those wanting to shop along Orchard Road, and public transport options are accessible. which made getting around town quite convenient.

Dining

6.0

Breakfast options were limited and didn't quite meet my expectations for a five-star hotel. although I did appreciate the high quality of the food when I opted for the Club Lounge breakfast.

Facilities

7.0

The hotel itself is well-equipped, with a clean gym and beautiful pool area. I enjoyed the atmosphere, but I did find the noise from the mini fridge disruptive during my stay.

Jessie

United Kingdom, November 2024

7.4/10

My stay at Pan Pacific Orchard was full of ups and downs. The modern design of the hotel is striking, with its spacious outdoor areas offering a refreshing escape. However, I found the overall service lacking, particularly at check-in. While the location is fantastic, close to Orchard Road and various malls, the room performance and dining options fell short of my expectations.

Rooms

6.0

I stayed in the Garden Terrace Suite, which featured tall ceilings and a decent view from the terrace. but I was disappointed by the lack of proper workspace and the terrace felt more like an extension of the room than a real outdoor space.

Service

5.0

The service was inconsistent throughout my stay. The check-in process was slow, and I felt that my requests were not fully appreciated, especially with a baby in tow. Room service sometimes left cups uncollected, and staff seemed overwhelmed during breakfast.

Location

8.0

The hotel's location is excellent. just a short walk from Orchard MRT station and surrounded by shopping options. It felt vibrant yet slightly removed from the noise of the main areas.

Dining

6.0

I was looking forward to the breakfast, but the service felt haphazard, with limited choices. The juices were not fresh, and I often found myself waiting for staff to take orders at breakfast.

Facilities

6.0

Facilities like complimentary laundry and room service were appreciated. However, I noticed that the amenities in the room weren't consistently replenished, leading to some inconvenience during my stay.

Jessica

United Kingdom, October 2024

5.0/10

I recently stayed at the Pan Pacific Orchard for a good 9-day holiday. The hotel's location is perfect, just a short walk from Orchard Road, and the staff made my experience truly nice. While the Cloud Terrace suite was beautiful and equipped with smart tech, I found the storage a bit lacking for a longer stay. Overall, I had a wonderful time, particularly appreciating the excellent service from the team during a medical emergency.

Rooms

9.0

My Cloud Terrace suite was bright and well-equipped, although storage could be improved for long stays.

Service

10.0

The staff here are exceptionally kind and attentive, especially during a medical emergency when they went above and beyond to help.

Location

9.0

The hotel is conveniently located just a stone's throw from Orchard Road, making dining and shopping very accessible.

Dining

8.0

The breakfast buffet offered a wide selection of delicious dishes, although I preferred the more extensive options at Mozzella over the Pacific Lounge.

Facilities

8.0

The hotel features a lovely pool area and a well-equipped gym; however, I wish I had more time to relax by the pool.